Hotel Jen Penang

ex. Traders Hotel Penang

Magazine Road, George Town, Penang, Malaysia, 10300  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Jen Penang

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Health club

Reflex massage

Massage

Steam bath

Jacuzzi

Overview

This premium class hotel is located in the city center, close to the largest shopping malls and main tourist attractions.

The hotel offers a choice of 443 rooms and suites. For those who want privileged services, Traders Club rooms are available and are situated on the 16th and 17th floors of the hotel.

The variety of dining options including Malaysian, Cantonese and European specialties are offered to guests. Business amenities feature eight meeting rooms and a large ball room. For relaxation fitness center and spa treatments are available.

Number of floors:   17.  Number of rooms:   443.

Rooms

The hotel offers 443 well-appointed guestrooms and suites. All guestrooms offer scenic Penang bridge or city view. Each room has direct dial telephones, Internet access, in-room safe, satellite TV, coffee/tea making facilities, comfortable beds. Bathrooms come with shower.

A variety of suites is offered to guests. Each suite contains a spacious and comfortable sitting room separate from the bedroom, and a place to work. There is also fully-equipped kitchenette and separate dining area. All suites are different in size.

Guests who want to have personalised service and special privileges and amenities can stay in the so-called Traders Club rooms. Traders Club rooms are located on the 16th and 17th floors of the hotel. Each Traders Club room offers panoramic cityscape or Penang bridge view. The rooms include elegant furnishings and Traders Club premium services. Bathrooms come with premium amenities and a shower.

Dining options

The Islander restaurant offers local Malaysian specialties, Cantonese and European dishes. The lobby Lounge is the ideal place for light refreshments and meetings. It provides wide selection of tea, coffee, fresh juices and light snacks throughout the day.

The hotel offers a buffet breakfast at the price of MYR 44 per person per night. 

Services

The hotel offers the large ballroom which can admit up to 600 people in a theatre style. There are also eight meeting rooms for smaller events or business meetings. All meeting rooms feature wireless Internet access, modern audio visual equipment and full catering services.

Leisure

There is a fitness center including a gymnasium, steam bath, sauna and two swimming pools. Guests staying in the hotel also have access to the recreational facilities of the nearby Golden Sands resort located in Batu Ferringhi Beach. The complimentary shuttle bus running between the city and beach is provided.

Additional features

Offered services include room service, laundry/dry cleaning, currency exchange, breakfast in the room, fax/photocopying and meeting facilities. Internet in the public area is available.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Skiing
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Mini golf

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Cafe
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa center
  • Steam bath
  • Jacuzzi
  • Massage
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table
  • In-room jacuzzi

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels
  • Lighted makeup mirror
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge
  • Electric kettle

Bedroom

  • Pillow menu
  • Fluffy down duvets

Media

  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of MYR 116 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hotel Jen Penang Penang location
Show big map »

Hotel Address:

Magazine Road, George Town, Penang, Malaysia, 10300

Get directions
City Center
  • Penang
    300 m
Airports
  • Penang International (PEN)
    15.2 km
Restaurants
  • Thirty Two at the Mansion
    270 m
  • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
    240 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of floors:
    17
  • Number of rooms:
    443

Hotel Awards

MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

The hotel offers 443 well-appointed guestrooms and suites. All guestrooms offer scenic Penang bridge or city view. Each room has direct dial telephones, Internet access, in-room safe, satellite TV, coffee/tea making facilities, comfortable beds. Bathrooms come with shower.

A variety of suites is offered to guests. Each suite contains a spacious and comfortable sitting room separate from the bedroom, and a place to work. There is also fully-equipped kitchenette and separate dining area. All suites are different in size.

Guests who want to have personalised service and special privileges and amenities can stay in the so-called Traders Club rooms. Traders Club rooms are located on the 16th and 17th floors of the hotel. Each Traders Club room offers panoramic cityscape or Penang bridge view. The rooms include elegant furnishings and Traders Club premium services. Bathrooms come with premium amenities and a shower.

Hotel Jen Penang Club Double RoomHotel Jen Penang Club Double RoomHotel Jen Penang Club Double Room
Club Double Room
Bed type: King-size bed or Twin beds or 2 Single beds
Size: 28 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Twin Room (Club Room)

Room facilities
    Club Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information

    Triple room

    Club Suite
    Bed type: King-size bed
    Size: 84 m²
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Hotel Jen Penang Standard Twin RoomHotel Jen Penang Standard Twin RoomHotel Jen Penang Standard Twin Room Hotel information
      Standard Twin Room
      Bed type: Double bed or Twin beds or Double bed or 2 Single beds
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Double Room

      Room facilities
        Hotel Jen Penang SuiteHotel Jen Penang SuiteHotel Jen Penang Suite Hotel information
        Suite
        Bed type: Sleeping arrangements for 3 persons or King-size bed or Double bed
        Size: 104 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        This suite has a bathrobe, DVD player and electric kettle.

        Room facilities
          Hotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double Room
          Deluxe Double Room
          Bed type: King-size bed or Twin beds or Double bed
          Size: 28 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          TWIN DELUXE

          Room facilities
            Deluxe Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            — Less information+ More information

            Triple room

            Hotel Jen Penang Executive Triple RoomHotel Jen Penang Executive Triple Room Hotel informationHotel Jen Penang Executive Triple Room Hotel information
            Executive Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Size: 56 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Triple room

            Room facilities
              Hotel Jen Penang Executive SuiteHotel Jen Penang Executive SuiteHotel Jen Penang Executive SuiteHotel Jen Penang Executive Suite
              Executive Suite
              Bed type: King-size bed or 2 Single beds or Double bed
              Size: 56 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Double room

              Room facilities

                How to reach hotel

                hotel Hotel Jen Penang Penang location
                Show big map »

                Hotel Address:

                Magazine Road, George Town, Penang, Malaysia, 10300

                Get directions
                City Center
                • Penang
                  300 m
                Airports
                • Penang International (PEN)
                  15.2 km
                Restaurants
                • Thirty Two at the Mansion
                  270 m
                • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
                  240 m
                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  17
                • Number of rooms:
                  443

                Hotel Awards

                MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Malaysia

                Use Badge

                Hotel Jen Penang Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                What's nearby.

                The hotel is close to two local shopping malls in Penang area. The nearby attractions include Penang Islamic museum and Leong San Tong Khoo Kongsi, Fort Cornwallis, Komtar and Chew Thean Yeang.

                Places of interest

                • Penang Jetty - 1.3 km

                Monuments and Landmarks

                • Khoo Kongsi - 700 m
                • Fort Cornwallis - 1.6 km

                Local attractions

                • Penang Hill - 1.7 km
                  Georgetown, Penang IslandMalaysia
                • P Ramlee Gallery - 1.9 km
                  40A Jalan P Ramlee (formerly Counter Hall), Georgetown
                • Wat Chayamangkalaram - 2.9 km
                  Lorong Burma, Georgetown
                • Acheen Street Mosque - 1.7 km
                  Georgetown, Penang IslandMalaysia
                • Dharmikarama Burmese Temple - 2.9 km
                  Lorong Burma, Georgetown

                Near the hotel

                • Komtar - 220 m
                  Georgetown, Penang IslandMalaysia
                • Clan Jetties - 1.2 km
                  Pengkalan Weld (Weld Quay), Georgetown
                • The House of Yeap Chor Ee - 1.4 km
                  No 4 Penang Street
                • Sun Yat Sen Museum - 1.1 km
                  120 Armenian Street, Georgetown
                • Pinang Peranakan Museum - 1.3 km
                  29 Church Street, Georgetown

                Restaurants nearby

                • Thirty Two at the Mansion - 270 m

                  Address: 32 Sultan Ahmad Shah
                  Phone: 04262 2232

                  63% likes this, based on 121 reviews
                  Price Range: CAD 2 - CAD 49

                • China House Restaurant - 320 m

                  Address: 153-155 Lebuh Pantai
                  Phone: +60 4-263 7299

                  60% likes this, based on 188 reviews
                  Cuisine: Asian fusion, Asian, Malaysian

                • The little kitchen - 380 m

                  Address: 179 Lebuh Noordin
                  Phone: 42616731

                  85% likes this, based on 34 reviews
                  Cuisine: Chinese

                • Zhu Yuan Vegetarian Restaurant - 240 m

                  Address: 90, Jalan Dr Lim Chwee Leong 10100 Penang
                  Phone: 604-2617706

                  84% likes this, based on 66 reviews
                  Cuisine: Vegetarian
                  Price Range: CAD 6 - CAD 42

                • IL Bacaro - 380 m

                  Address: Campbell House,106 Campbell Street
                  Phone: +6042618290

                  69% likes this, based on 72 reviews
                  Cuisine: Italian
                  Price Range: CAD 21 - CAD 87

                Getting there.

                It is only 15 minutes ride from the Penang International airport.

                Getting around.

                The hotel is a 15 minutes ride by car from Penang International airport.

                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  17
                • Number of rooms:
                  443

                Hotel Awards

                MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Malaysia

                Use Badge

                Hotels nearby
                Hotel Neo+ Penang
                3 stars
                0.3 km
                Hotel Penaga Penang
                4 stars
                0.8 km
                Eton Hotel Penang
                2 stars
                0.8 km
                Museum Hotel Penang
                3 stars
                1.0 km
                Grand Inn Penang
                3 stars
                2 km
                River Inn Penang
                2 stars
                5 km
                Cities nearby
                • Langkawi hotels - 114 km
                • Alor Star hotels - 79 km
                • Ipoh hotels - 125 km
                • Pangkor Island hotels - 127 km
                • Jerantut hotels - 127 km
                • Cameron Highlands hotels - 127 km
                • Kota Bharu hotels - 127 km
                • Bukit Tinggi hotels - 127 km
                • Sungai Petani hotels - 32 km
                • Kulim hotels - 26 km

                Hotel Jen Penang Reviews

                Guest reviews are submitted by our customers after their stay at Hotel Jen Penang

                Average guest rating

                8.0out of 10
                Fabulous
                Based on 242 reviews

                Individual guest reviews

                • Single
                  10.0

                  Excellent Service. Very friendly staff. I stayed during my birthday and the hotel management sent a card and cake to the room! Large room, large bathroom, excellent fitness center. Will surely come back.

                  Cleaning the rooms started on one side of the hotel and ended on my side, every day. The room was never cleaned before 3pm, which was a bit annoying.

                • Couple
                  6.6

                  the positio, the skilled staff and the level of furniture of my room

                • Older travelers
                  9.6

                  Friendly staff room service (meals) swimming pool ,easy acess to komtar, efficent lobby staff.

                  we found everything satisfactory

                • Couple
                  9.2

                  The hotel provided a free shuttle bus service to and from the hotel and it's sister hotels in Batu Ferringhi. This made it possible to explore both Georgetown and the beach-side resorts and not have to worry about paying for transport. Great service!! Furthermore, the hotel is situated right next to the main bus terminal, KOMTAR. So it was very convenient to catch a bus to and from the airport and to the main shopping areas. In addition to this, the KOMTAR building is also a shopping mall and there is another mall, Prangin Mall next door, which made it very easy to get late night snacks and meals during the day.

                  The only thing I have to complain about is that there was no wi-fi in the rooms. There was free wired internet, but I would have preferred wireless.

                • Single
                  5.0

                  good hotel in a good location near all main attractions in georgetown

                • Older travelers
                  9.6

                  Easy to get to (by car) and at the edge of the old Georgetown area. Free parking. Good, but relatively expensive, breakfast and restaurant. Free bus to Batu Ferringhi resorts in hotel chain and use of their facilities.

                  The hotel billed my Visa card for the full amount 14 days before I arrived! This does not appear to comply with Booking .com policy.

                • Single
                  8.8

                  Everything was as to be expected. The free bus to the beach and the usage of the facility at the Golden Sands made for a good day trip.

                  Room was a little on small size but this Traders not a Shangri La so only to be expected.

                • Group of friends
                  6.2

                  Eating and fellowshipping with friends that went together. Listening to music at the lounge.

                  Buffet food quality at cafe should improve. Counter staff not so smiling.

                • Couple
                  9.2

                  The hotel itself was beautiful and our room was just as we would want it. I thought the staff were gracious, polite, friendly and helpful which we sometimes don't get in hotels similar to Traders. I would recommend it to friends and would return there again.

                  The only thing was the television. I was hoping there would at least be BBC World Entertainment and it would be a contemporary flat screen tv.

                • Single
                  7.4

                  Staff at the check-in counter was very friendly. Amenities in the room was excellent.

                  Didn't quite fancy the breakfast. Probably some upgrades on the selection of TV channels (add more varieties) & a change to LCD/LED

                • Single
                  9.2

                  The staff at the front desk and in the Club on the 16th floor were consistently pleasant and helpful -- even during the earthquake on Wednesday morning.

                  Not that you can do much about this but the location is not within walking distance of anything especially interesting in Georgetown.

                • Group of friends
                  10.0

                  The staff was polite and helpful. Take the initative to call us regarding of the booking of transport. Concerige staff was very alert.

                • Group of friends
                  10.0

                  Loved the rooms and the pool area which usually had a cool breeze.The Sauna and, steam room and massage was great.Staff was very helpful and courteous. Entertainment at night was very good and so was the seafood buffet on the Friday(?) night

                  Breakfast was too expensive though and the scales in the bathroom were useless

                • Single
                  9.6

                  The cleanliness of the room.

                  Should have water pipe (Bidget) near the toilet bowl. With your price most have buffet breakfast offered but not Trader.......I Do not understand why

                • Couple
                  7.4

                  the use of the shangrila facilities ad batu ferringi

                How to reach hotel

                hotel Hotel Jen Penang Penang location
                Show big map »

                Hotel Address:

                Magazine Road, George Town, Penang, Malaysia, 10300

                Get directions
                City Center
                • Penang
                  300 m
                Airports
                • Penang International (PEN)
                  15.2 km
                Restaurants
                • Thirty Two at the Mansion
                  270 m
                • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
                  240 m
                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  12 pm
                • Number of floors:
                  17
                • Number of rooms:
                  443

                Hotel Awards

                MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Malaysia

                Use Badge